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Meet the Team

Chris McMillan

Managing Director

Chris is a Lead Auditor who has been involved in the Certification industry since 2000, working for various Certification Bodies in a variety of different roles

Chris describes himself as “a Certification professional, dedicated to continuous process improvement, in the face of rapidly evolving and changing Accreditation rules”.

Chris holds a BA Hons in English and Philosophy from the University of Essex

When Chris isn’t sitting behind his laptop, developing new schemes and overseeing the Certifications of PQAL, you are most likely to find him either on his local squash or padel courts, or wielding his trusty Les Paul guitar while hammering out some dodgy heavy-rock licks



Chris Byrom

Certification Manager

Chris’ journey in the field of certification commenced over a decade ago, holding senior positions at other Certification Bodies, before joining PQAL where his primary focus is on supporting and managing the certification activities.

Chris is an experienced ISO 9001, ISO 14001 and PAS43 Auditor, with a strong “Can Do” attitude, committed to ensuring excellence in quality, environmental management, and auditing practices

Chris’s passion, outside of Certification, lies in the field of motorsport; enjoying the exhilarating freedom, adrenaline and competition that comes with it.

He is an active sim racer, competing in many online events, but has also enjoyed riding his motorbike on track days at UK and foreign circuits



Neeraja Joshy

Office Administrator

Neeraja is an experienced professional, with a diverse background in retail and training coordination. She has worked in some of the largest retail outlets in London, such as IKEA and TK Maxx.

She also worked for NITT in India, one of the world’s leading talent development corporations, as their Training Coordinator – managing and coordinating training programs

Outside of the office Neeraja’s dreams lie in the field of fashion design.

Neeraja doesn’t like to make plans, as she prefers impulsive and spontaneous adventures with her young family